COPIA

Deleting your account and data

When you delete your account, all of your data in Copia is permanently deleted and cannot be recovered.

From inside the app

The app is in Turkish, so the button names are shown in Turkish below.

1. Open Copia and go to the Profil (Profile) tab in the bottom menu.
2. Open the Gizlilik & Güvenlik (Privacy & Security) section.
3. Tap Hesabımı Sil (Delete My Account).
4. Confirm the deletion in the window that appears and complete the requested verification.

When it’s done you’ll see the message “Hesabın Silindi” (Your account has been deleted). Your assets, debts, goals and all other records linked to your account are deleted.

If you can’t open the app

Send an email with the subject “Account deletion request” from the email address registered to your account to [email protected]. After verifying your identity, we’ll delete your account and data.

Data that is kept

Which data is kept and for how long is explained in the Privacy Policy and KVKK Privacy Notice.